About Arabian Group Company

Arabian Group was established as a result of the market’s pressing need for a business partner that combines the technical experience in the designing, marketing, analyzing and developing of web and web based solutions while possessing both the knowledge and a working understanding of best business practices based on international standards.

COMPANY PROFILE

We are not simply a web development company or a typical business consultant, in essence, we bring to our clients years of on-the-ground commercial expertise that provides them with practical, realistic and effective solutions utilizing the latest information technology platform. Our services and solutions are always scalable, extending beyond the current needs of our client and taking into consideration the growth and expansion of our client’s business. We have excelled in what we do and are confident that we can produce results.

CEO MESSAGE

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Vision

The Technology advances made by the mobile industry has created abundant opportunities for businesses to connect and communicate with their clients. Tracking vehicles, live payments, data communication and photo sharing are examples of how diversified and unique mobile applications have become. If your company is looking to develop Android and I-Phone/I-Pad (IOS) applications to gain a technological advantage in this competitive economy, our mobile team can build usable mobile interfaces and applications for your employees and clients.

Mission

The technology advances made by the mobile industry has created abundant opportunities for businesses to connect and communicate with their clients. Tracking vehicles, live payments, data communication and photo sharing are examples of how diversified and unique mobile applications have become.

Careers

Customer service

  • Answer phones and respond to customer requests provide customers with product and service information transfer customer call to appropriate staff – follow up on customer inquiries not immediately resolved, complete call logs and reports recommend process improvements other duties as assigned.
  • Responsible for preparing contracts after the signing of the client and make him follow up observation end Contract notes.
  • Conducting receive requests from customers edit unit, edit system, convert, re sale, concession with the application of the regulations of each case and follow up termination with the competent administration customer address to receipt and contracts and their clearances.
  • Check conversion on facebook.
  • managing attention to the clients partner program and its role in raising and duties 6-handling after sales customer problems organize the customer service department for a faster response to customer needs .

CALL CENTER

Deal directly with customers either by telephone, electronically or face to face /respond promptly to customer inquiries handle and resolve customer complaints.

Obtain and evaluate all relevant information to handle product and service inquiries, provide delivery information, process orders forms, applications and requests organize workflow to meet customer time frames, direct requests and resolved issues to the designated resource.

Manage customers’ accounts keep records of customer interaction and transactions.

Record details of inquiries, comments and complaints.

Record details of actions taken.

المجموعة العربية

تأسست المجموعة العربية نتيجة الحاجة الملحة في السوق لشريك تجاري يجمع بين الخبرة التقنية في تصميم والتسويق، وتحليل وتطوير حلول الويب وشبكة الإنترنت والتي لديها أفضل الممارسات التجارية على أسس ومعايير دولية